Enhanced security during checkout
Your security is our top priority and your information is protected each time you log in or make a purchase.
We’ve recently added some security enhancements during the checkout process:
- Only customers can add items to their cart and place orders.
- Easier options to delete stored payment information.
- Checkout details and payment information moved to one page to reduce load timeouts.
Apple Pay for Safari users
Apple Pay is now available for users who shop using the Safari browser.
Saved cart items
To give you plenty of time to consider your purchase or to check your design with someone, items in your cart will remain there until checked out or removed.
Payment issues flagged
If there’s an issue with your payment method, we’ll flag it during checkout.
For assistance checking-out, you can contact our Customer Care Team on 1800-864-973 (AUST) or 0800-222-062 (NZ).
Free delivery threshold displayed
We offer free standard delivery on orders over $60 AUD.
When you add items to your cart, we'll let you know how much further away you are from qualifying for free delivery.
Free shipping and updated delivery windows for Masks
We know how important masks are to the community. We’re proud to offer Vistaprint customers customisable, breathable and reusable mask options with free shipping.
We work hard to deliver masks as soon as possible, but high demand may result in longer-than-usual delivery times.
Please note, we currently offer one delivery speed option and masks and filters are dispatched as soon as they become available, meaning you may receive these items separately.
Some products are not available in all delivery speeds. If your order includes products with different delivery speeds, it can be split into separate deliveries. This avoids delaying products that you can receive sooner.
You'll have a choice of delivery speeds, depending on which products are in your cart. For example, if some of your items are available for Fast Track delivery, you will be able to choose this option. You only need to select and pay for one speed.
Before you make the payment, we’ll show you how your order will be split and the estimated date that each product will be delivered to your address. This means you’ll know prior to purchase which products in your cart may arrive later than your chosen delivery speed.