Vistaprint can release the domain to you, but you must transfer the domain to a new registrar. The transfer deadline is the anniversary date of when you initially signed up for the domain.
The general process is as follows:
Contact us. Our specialist will guide you through the process.
A domain must be registered for at least 60 days before it can be transferred to another registrar. This is industry protocol, not a Vistaprint requirement.
Upon completing the purchase you will receive 3 very important emails.
The "Change of Registrant" request and a confirmation email. These emails are to verify your domain’s new contact information. Verifying that the information is correct is necessary for the registrar to release the domain.
Your domain’s Authorization or EPP code. You will need to provide this code to your new registrar to transfer the domain to them. This is an industry safeguard to prevent unauthorized transfers.
And a "Data Use Consent" Email to confirm your consent in regard to sharing your data with the receiving registrar in accordance with “The General Data Protection Regulation” or GDPR. (for .ca, .com.au, .fr, .nl, .de, or .eu domains only)
Vistaprint and other global companies are adhering to the principals of the GDPR, so their customers can benefit from these regulations enacted by the European Union.