Can I change my order?

Yes, usually. Contact us and we'll help you out. Here's what we can help with:

  • Cancelling an order
  • Making an edit to your product (see exceptions below)
  • Changing the shipping address & info (see exceptions below)
  • Changing the last name of the recipient
  • Changing the company name

Exceptions
Certain products may not be able to be edited after your order is placed:

  • Some photobooks
  • Digital products
  • Design Services
  • Products ordered on the Promotional Products ta

Changing the Shipping Address

  • You cannot change the ship to country.
  • The shipping address can only be changed if the order has not yet shipped.
  • The new shipping address is applied to all items in an order, even if they have not all shipped yet.
  • Changing the email address or phone number for an order does not change the information in your account.

Can I change my order?

Yes, usually. Contact us and we'll help you out. Here's what we can help with:

  • Cancelling an order
  • Making an edit to your product (see exceptions below)
  • Changing the shipping address & info (see exceptions below)
  • Changing the last name of the recipient
  • Changing the company name

Exceptions
Certain products may not be able to be edited after your order is placed:

  • Some photobooks
  • Digital products
  • Design Services
  • Products ordered on the Promotional Products ta

Changing the Shipping Address

  • You cannot change the ship to country.
  • The shipping address can only be changed if the order has not yet shipped.
  • The new shipping address is applied to all items in an order, even if they have not all shipped yet.
  • Changing the email address or phone number for an order does not change the information in your account.
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