Listed below are some of the factors used to determine if an account/order is fraudulent or not.
Examples
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Fraudulent FactorExample ImagePhony Customer Data/ID Fraudster
History Includes Chargebacks or Excessive SOAP
There's no complete finance history with a combined list of all transactions in the New World. CARE specialists would need to check individual transactions or orders to confirm the chargeback. The screenshot from Customer Details is the only area you can estimate SOAP abuse. See ReCaRe - Concession Guidelines and FAQ
Order Includes Blank Documents
Suspicious Design Content
Multiple failed payment attempts across multiple credit cards.
The customer tried multiple payment attempts.
Random or Invalid email address
Browsing from/shipping to High Fraud Risk CountriesSee High-Risk Fraud Countries
High-Risk Fraud Countries
| Sanctioned countries* | Countries/regions with high fraud risk** |
|
Albania |
Egypt |
|
Belarus |
Indonesia |
| Cuba | Libya |
| Democratic Republic of the Congo | Malaysia |
| Ghana | Pakistan |
| Iran | Romania |
| Iraq | Turkey |
| Ivory Coast | Vietnam |
| Ivory Coast (Cote d’Ivoire) | |
| Liberia | |
| Macedonia | |
| Moldova | |
| Nigeria | |
| North Korea | |
| Russia | |
| Sudan | |
| Syria | |
| Venezuela | |
| Zimbabwe |
- *We cannot do business with the countries in red and should be careful about engaging the other countries.
- **Orders placed from countries/cities in red are automatically marked for fraud.
