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My Order

Cancel or Change Order

  • Can I cancel my order?
  • Can I change my order?
  • Can I upgrade my shipping speed?
  • Can I update my billing address?
  • Can I change the shipping address?

Check Order Status

  • Where's my order?
  • My order hasn't arrived, what can I do?
  • What happens after I place my order?
  • I only received part of my order - where is the rest?

Billing & Invoices

  • Can I pay for my order via invoice?
  • Can I get a copy of my order invoice?
  • How do I print a monthly invoice for my digital subscription?
  • How do I report an unauthorized purchase or billing error?

Product Quality Problem

  • What if I'm not happy with my purchase?

Sales Tax

  • How do I get my tax invoice?
  • Is my order subject to US sales tax?
  • I am a tax exempt customer and/or a reseller. How do I collect a refund for the taxes I paid?
  • I am a returning tax exempt and/or a reseller customer who has already submitted the required tax exempt documentation. How do I collect a refund for the taxes I pay on subsequent orders?

Reordering

  • How do I reorder something I previously purchased?
  • Can I reorder a product but change the size?
  1. Vistaprint Support
  2. My Order

My Order

Cancel or Change Order

  • Can I cancel my order?
  • Can I change my order?
  • Can I upgrade my shipping speed?
  • Can I update my billing address?
  • Can I change the shipping address?

Check Order Status

  • Where's my order?
  • My order hasn't arrived, what can I do?
  • What happens after I place my order?
  • I only received part of my order - where is the rest?

Billing & Invoices

  • Can I pay for my order via invoice?
  • Can I get a copy of my order invoice?
  • How do I print a monthly invoice for my digital subscription?
  • How do I report an unauthorized purchase or billing error?

Product Quality Problem

  • What if I'm not happy with my purchase?

Sales Tax

  • How do I get my tax invoice?
  • Is my order subject to US sales tax?
  • I am a tax exempt customer and/or a reseller. How do I collect a refund for the taxes I paid?
  • I am a returning tax exempt and/or a reseller customer who has already submitted the required tax exempt documentation. How do I collect a refund for the taxes I pay on subsequent orders?

Reordering

  • How do I reorder something I previously purchased?
  • Can I reorder a product but change the size?
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phone
1.866.614.8002
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